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Field Service Management

Field service management (FSM) coordinates company resources employed at, or en route to, client sites, rather than on the company’s premises. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment.

Examples of field service use cases are:

  • In telecommunications and cable industry, technicians who install cable or run phone lines into residences or business establishments.
  • In healthcare, mobile nurses who provide in-home care for elderly or disabled.
  • In gas utilities, engineers who are dispatched to investigate and repair suspected leaks.
  • In heavy engineering, mining, industrial and manufacturing, technicians dispatched for preventative maintenance and repair.
  • In property maintenance, including landscaping, irrigation, and home and office cleaning.
  • In HVAC industry, technicians have the expertise and equipment to investigate units in residential, commercial and industrial environments.

Available addons

addon version summary
fieldservice Manage Field Service Locations, Workers and Orders
fieldservice_account Track employee time and invoice for Field Service Orders
fieldservice_agreement Manage FSM Agreements
fieldservice_delivery Delivery and Carriers for Field Services
fieldservice_distribution Manage your distribution structure
fieldservice_maintenance Maintenance
fieldservice_partner_multi_relation Field Service Partner Relations
fieldservice_recurring Manage recurring field service works
fieldservice_repair Integrate FSM orders with MRP repair orders
fieldservice_sale Sales integration for Field Service
fieldservice_skill Manage your FS workers skills
fieldservice_stock Inventory and Stock Operations for Field Services
fieldservice_substatus Sub-statuses for Field Service Orders
fieldservice_vehicle manage your field service vehicles
fieldservice_vehicle_stock Inventory Operations for Field Service with Vehicles

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.